Northampton Electronic Collection of Theses and Research

Developing a business improvement strategy based on the EFQM model

Rocha-Lona, L., Garza-Reyes, J. A., Soriano-Meier, H., Peacock, T. and Forrester, P. (2009) Developing a business improvement strategy based on the EFQM model. Paper presented to: 19th International Conference on Flexible Automation and Intelligent Manufacturing (FAIM 2009), School of Science & Technology, University of Teesside, Middlesbrough, 6 - 8 July 2009. (Unpublished)

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