Johannesson, J. (2009) The Ansoff Matrix revisited. In: Perren, L., Berry, A. and Clarke, I. (eds.) The End of the Pier? Competing Perspectives on the Challenges Facing Business and Management. London: British Academy of Management. 0954960858. pp. 15-21.
Rocha-Lona, L., Garza-Reyes, J. A., Soriano-Meier, H., Peacock, T. and Forrester, P. (2009) Developing a business improvement strategy based on the EFQM model. Paper presented to: 19th International Conference on Flexible Automation and Intelligent Manufacturing (FAIM 2009), School of Science & Technology, University of Teesside, Middlesbrough, 6 - 8 July 2009.