Hills, M. (2015) Assuring organisational resilience with lean Scenario-Driven Exercises. International Journal of Emergency Services. 4(1), pp. 37-49. 2047-0894.
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Information
Abstract:
Purpose
This paper draws on the author’s background testing resilience in ‘no fail’ organisations at the heart of UK government. The paper outlines a lean approach to high impact training for strategic leaders, achieved in the form of low-cost exercises and harnessed to build resilience by surfacing risks, engaging with options and modelling decision outcomes. Repeated rehearsal of crisis and risk management responses grows organisational resilience and human capacity and reduces reputational, legal, operational and other costs.
Design/methodology/approach
The methodology employed (Scenario-Driven Exercises, or SDE) is described for the first time in the open literature.
Findings
Approaches such as Scenario-Driven Exercises (SDE) build strategic resilience through effective training and learning, focussing on the fundamental priorities of strategic delivery, reputation and crisis management through avoiding and reacting to challenging circumstances.
Practical implications
By being targeted at probing and gaming participants’ taking of decisions and logic of analysing available information, the use of frugal scenario-driven exercises can provide substantial value in organisations where robust testing is welcomed and its findings implemented.
Originality/value
Scenario-Driven Exercises, or SDE are described for the first time in the open literature.
Additional Information:
A pre-publication version of this article was made available electronically by the publisher in 2015.
Uncontrolled Keywords:
Business continuity, resilience, exercises, lean approaches, scenario-driven exercises, SDE, F-DREx
Subjects:
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > HD49 Crisis management. Emergency management
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > HD30.28 Strategic planning
H Social Sciences > HV Social pathology. Social and public welfare. Criminology > HV551.2 Emergency management
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > HD30.28 Strategic planning
H Social Sciences > HV Social pathology. Social and public welfare. Criminology > HV551.2 Emergency management
Creators:
Hills, M.
Publisher:
Emerald Insight
Faculties, Divisions and Institutes:
University Faculties, Divisions and Research Centres - OLD > Faculty of Business & Law > Business
University Faculties, Divisions and Research Centres - OLD > Research Centre > Institute for Logistics, Infrastructure, Supply, Travel and Transport
Research Institutes > Institute of Logistics, Infrastructure, Supply & Transport
Faculties > Faculty of Business & Law > International Strategy & Business
University Faculties, Divisions and Research Centres - OLD > Research Centre > Institute for Logistics, Infrastructure, Supply, Travel and Transport
Research Institutes > Institute of Logistics, Infrastructure, Supply & Transport
Faculties > Faculty of Business & Law > International Strategy & Business
Date:
2015
Date Type:
Publication
Page Range:
pp. 37-49
Journal or Publication Title:
International Journal of Emergency Services
Volume:
4
Number:
1
Language:
English
ISSN:
2047-0894
Status:
Published / Disseminated
Refereed:
Yes
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