Article

1. Bailey, S. (2008) Creativity and challenges in the curriculum. ServiceTalk the Journal. July 2044-0391.

Book

1. Burtonshaw-Gunn, S. A. and Salameh, M. G. (2009) Essential Tools for Organizational Performance: Tools, Models and Approaches for Managers and Consultants. Chichester: John Wiley and Sons. 9780470746653.

Conference or Workshop Item

1. Bailey, S. (2012) Service catalog: skills catalogue? What can SFIA bring to the party? Invited Presentation presented to: IT Service Management: Service Catalog: What can SFIA bring to the party?, Online webinar, 17 May 2012.
2. Ahmed, M. S., Ogunbiyi, R. and Fathulla, K. (2009) Enhancing quality of educational services through uses of business intelligence technology. Paper presented to: International Technology, Education and Development Conference (INTED 09), Valencia, Spain, 09-11 March 2009.

Conference Proceedings

1. Rocha-Lona, L., Eldridge, S., Barber, K. D. and Reyes, J. A. G. (2008) Using business excellence models for supporting decision making in strategic planning and business improvements. Paper presented to: 18th International Conference on Flexible Automation and Intelligent Manufacturing (FAIM), Skovde, Sweden, 30 June - 2 July 2008. Sweden: FAIM. 9789163327575. (Unpublished)

Thesis

1. Louchart, E. S. (2012) The changing role of the Chief Information Officer (CIO): an inquiry into the demands, constraints and choices of the CIO. Doctoral thesis. The University of Northampton.