2009

1. Rocha-Lona, L., Garza-Reyes, J. A., Soriano-Meier, H., Peacock, T. and Forrester, P. (2009) Developing a business improvement strategy based on the EFQM model. Paper presented to: 19th International Conference on Flexible Automation and Intelligent Manufacturing (FAIM 2009), School of Science & Technology, University of Teesside, Middlesbrough, 6 - 8 July 2009.
2. Soriano-Meier, H., Forrester, P., Garza-Reyes, J. A., Peacock, T. and Rocha-Lona, L. (2009) Soft investment: lean versus traditional plants. Paper presented to: 19th International Conference on Flexible Automation and Intelligent Manufacturing (FAIM 2009), School of Science & Technology, University of Teesside, Middlesbrough, 6 - 8 July 2009.

2008

1. Reyes, J. A. G., Eldridge, S., Barber, K. D., Archer, E. and Peacock, T. (2008) Overall Resource Effectiveness (ORE) - an improved approach for the measure of manufacturing effectiveness and support for decision-making. Paper presented to: 18th International Conference on Flexible Automation and Intelligent Manufacturing (FAIM), Skovde, Sweden, 30 June - 2 July 2008. Sweden: FAIM. 9789163327575. (Unpublished)