Garza-Reyes, J. A., Oraifige, L., Soriano-Meier, H., Harmanto, D. and Rocha-Lona, L. (2010) An empirical application of Six Sigma and DMAIC methodology for business process improvement. Seminar Presentation presented to: 20th International Conference on Flexible Automation and Intelligent Manufacturing (FAIM 2010), California State University, San Francisco, California, 12-14 July 2010. (Unpublished)
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