Browse by Author or Creator

Article

1. Pollard, M. P. J., Soriano-Meier, H., Forrester, P. L., Garza-Reyes, J. A. and Rocha-Lona, L. (2010) Why information technology (IT) systems-led organisational change does not work. International Journal of Business, Management and Social Sciences. 1(1), pp. 88-99.

Conference or Workshop Item

1. Garza-Reyes, J. A., Oraifige, L., Soriano-Meier, H., Harmanto, D. and Rocha-Lona, L. (2010) An empirical application of Six Sigma and DMAIC methodology for business process improvement. Seminar Presentation presented to: 20th International Conference on Flexible Automation and Intelligent Manufacturing (FAIM 2010), California State University, San Francisco, California, 12-14 July 2010. (Unpublished)
2. Rocha-Lona, L., Torres, A. D., Garza-Reyes, J. A., Soriano-Meier, H. and Salinas-Navarro, D. (2010) The use and impact of business excellence models on organisations: the case of the Mexican Quality Award. Paper presented to: 20th International Conference on Flexible Automation and Intelligent Manufacturing (FAIM 2010), California State University, San Francisco, California, 12-14 July 2010. (Unpublished)
3. Rocha-Lona, L., Garza-Reyes, J. A., Soriano-Meier, H., Peacock, T. and Forrester, P. (2009) Developing a business improvement strategy based on the EFQM model. Paper presented to: 19th International Conference on Flexible Automation and Intelligent Manufacturing (FAIM 2009), School of Science & Technology, University of Teesside, Middlesbrough, 6 - 8 July 2009. (Unpublished)
4. Soriano-Meier, H., Forrester, P., Garza-Reyes, J. A., Peacock, T. and Rocha-Lona, L. (2009) Soft investment: lean versus traditional plants. Paper presented to: 19th International Conference on Flexible Automation and Intelligent Manufacturing (FAIM 2009), School of Science & Technology, University of Teesside, Middlesbrough, 6 - 8 July 2009. (Unpublished)

Conference Proceedings

1. Rocha-Lona, L., Eldridge, S., Barber, K. D. and Reyes, J. A. G. (2008) Using business excellence models for supporting decision making in strategic planning and business improvements. In: Proceedings of the 18th International Conference on Flexible Automation and Intelligent Manufacturing. Sweden: FAIM. 9789163327575. pp. 315-324. (Unpublished)