Northampton Electronic Collection of Theses and Research

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Jump to: 2019
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2019

  1. Naumov, N. (2019) The Impact of Robots, Artificial Intelligence, and Service Automation on Service Quality and Service Experience in Hospitality. In: Ivanov, S. and Webster, C. (eds.) Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality :. UK: Emerald Publishing.
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