Kamal, R., Rextin, A., Nugent, C., Cleland, I. and Mccullagh, P. (2024) Is identifying boredom the answer to controlling the bombardment of notifications on mobile devices? CCF Transactions on Pervasive Computing and Interaction. 6, pp. 115-132. 2524-5228.
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Abstract:
Mobile notifications have become ubiquitous in modern life, yet excessive volumes contribute to interruption overload. This paper investigates intelligent notification management leveraging user context. A three-stage methodology employed a focus group, survey, and in-the-wild data collection app. The focus group (n=12) provided preliminary insights into notification perceptions during boredom which informed survey design. The survey (n=106) probed usage habits across times, days, and app categories. The SeektheNotification app gathered real-world notification data from 20 Android users over 3 months. Analysis revealed social and personal apps dominate notification volumes (91% combined). Shorter response delays occurred on weekends and after 12pm, suggesting heightened user receptivity during boredom. Random Forest classification achieved 88% accuracy, outperforming 13 other algorithms, underscoring machine learning's potential for context-aware notification systems. Our exploratory findings indicate notifications could be optimized by considering situational factors like boredom. Further research should expand context beyond boredom and employ advanced deep learning techniques. This preliminary study demonstrates the promise of leveraging user psychology and machine intelligence to develop smarter interruption management systems to combat notification overload.
Uncontrolled Keywords:
Behavioural Modelling, Machine Learning, Notifications, Ubiquitous computing
Creators:
Kamal, R., Rextin, A., Nugent, C., Cleland, I. and Mccullagh, P.
Date:
20 January 2024
Date Type:
Publication
Page Range:
pp. 115-132
Journal or Publication Title:
CCF Transactions on Pervasive Computing and Interaction
Volume:
6
Number of Pages:
1711206
Language:
English
ISSN:
2524-5228
Status:
Published / Disseminated
Refereed:
Yes
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