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Source Handler telephone interactions with covert human intelligence sources: An exploration of question types and intelligence yield

Nunan, J., Stanier, I., Milne, R., Shawyer, A. M. and Walsh, D. (2020) Source Handler telephone interactions with covert human intelligence sources: An exploration of question types and intelligence yield. Applied Cognitive Psychology. 34(6), pp. 1473-1484. 0888-4080.

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20501:62189
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Nunan_et_al_2020_Source_Handler_telephone_interactions_with_covert_human_intelligence_sources_An_exploration_of_question_types_and_intelligence_yield
Nunan_et_al_2020_Source_Handler_telephone_interactions_with_covert_human_intelligence_sources_An_exploration_of_question_types_and_intelligence_yield.pdf - Published Version
Available under License Creative Commons Attribution.
Information
Abstract:
Law Enforcement Agencies gather intelligence in order to prevent criminal activity and pursue criminals. In the context of human intelligence collection, intelligence elicitation relies heavily upon the deployment of appropriate evidence-based interviewing techniques (a topic rarely covered in the extant research literature). The present research gained unprecedented access to audio recorded telephone interactions (N = 105) between Source Handlers and Covert Human Intelligence Sources (CHIS) from England and Wales. The research explored the mean use of various question types per interaction and across all questions asked in the sample, as well as comparing the intelligence yield for appropriate and inappropriate questions. Source Handlers were found to utilise vastly more appropriate questions than inappropriate questions, though they rarely used open-ended questions. Across the total interactions, appropriate questions (by far) were associated with the gathering of much of the total intelligence yield. Implications for practise are discussed.
Uncontrolled Keywords:
/dk/atira/pure/sustainabledevelopmentgoals/peace_justice_and_strong_institutions
Creators:
Nunan, J., Stanier, I., Milne, R., Shawyer, A. M. and Walsh, D.
Date:
2 August 2020
Date Type:
Publication
Page Range:
pp. 1473-1484
Journal or Publication Title:
Applied Cognitive Psychology
Volume:
34
Number:
6
Number of Pages:
12
Language:
English
ISSN:
0888-4080
Status:
Published / Disseminated
Refereed:
Yes
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