Ezenwa, C. and Akakpo, A. (2024) Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic. In: Schreiber, D. A. and Berge, Z. L. (eds.) Chapter in Futures Thinking and Organizational Policy : Case Studies for Managing Rapid Change in Social Media, Shift in Wealth and Government Instability. Palgrave Macmillan-US. pp. 79-107.
- Information
Information
Abstract:
This case study explores futures thinking and organizational policies in higher education with a specific focus on Yale University. The aim of the study was to analyze and discuss Yale University’s experience in using foresight to plan and adapt to the needs of a “new future” in higher education stemming from the Covid-19 pandemic. It was found that Yale University successfully: (1) conducted scenario-building for long-term strategic planning; (2) used AI-driven software (including chatbots) as a strategic tool to improve online learning; and (3) developed organizational policies to institutionalize and sustain new learning strategies and new employee roles to support these strategies. This case chapter concludes with a discussion of the implications for the use of foresight and futures thinking across higher education more broadly.
Additional Information:
© 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG
Uncontrolled Keywords:
Future-oriented leadership, Futures Thinking, Organizational policies, Covid pandemic, Yale University
Creators:
Ezenwa, C. and Akakpo, A.
Editors:
Schreiber, D. A. and Berge, Z. L.
Publisher:
Palgrave Macmillan-US
Faculties, Divisions and Institutes:
Date:
2 June 2024
Date Type:
Publication
Page Range:
pp. 79-107
Title of Book:
Chapter in Futures Thinking and Organizational Policy : Case Studies for Managing Rapid Change in Social Media, Shift in Wealth and Government Instability
Volume:
2
Number of Pages:
431357
Language:
English
ISBN:
978-3-031-55955-6
Status:
Published / Disseminated
Refereed:
Yes
 |