Northampton Electronic Collection of Theses and Research

Supporting open innovation with the use of a balanced scorecard approach: a study on deep smarts and effective knowledge transfer to SMEs

Manville, G., Karakas, F., Polkinghorne, M. and Petford, N. (2019) Supporting open innovation with the use of a balanced scorecard approach: a study on deep smarts and effective knowledge transfer to SMEs. Production Planning & Control. 30(10-12), pp. 842-853. 0953-7287.

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Petford_Nick_Taylor&Francis_2018_Supporting_Open_Innovation_With_The_Use_Of_A_Balanced_Scorecard_Approach_A_Study_On_Deep_Smarts_And_Effective_Knowledge_Transfer_To_SMEs
Petford_Nick_Taylor_Francis_2018_Supporting_Open_Innovation_With_The_Use_Of_A_Balanced_Scorecard_Approach_A_Study_On_Deep_Smarts_And_Effective_Knowledge_Transfer_To_SMEs.pdf - Accepted Version
Information
Abstract:
This study aims to develop the theory of knowledge management and organizational performance within a small and medium enterprise (SME) context using action research (AR) involving a higher education institution (HEI) and an SME. The vehicle for the knowledge exchange was Knowledge Transfer Partnerships (KTPs), the United Kingdom’s primary mechanism for delivering government funded knowledge transfer to small and medium enterprises (SMEs). KTPs facilitate knowledge exchange from HEIs to SMEs via the recruitment of a graduate plus an academic supervisor from the partnering HEI. The AR study was an award-winning KTP and the project deliverable included the implementation of a balanced scorecard for the SME to improve organizational performance. The transfer of knowledge was subsequently fed-back into the university in order to develop a performance framework for measuring the effectiveness of KTP research within the HEI in order to share knowledge and improve effective for other KTP projects.
Uncontrolled Keywords:
/dk/atira/pure/sustainabledevelopmentgoals/decent_work_and_economic_growth
Creators:
Manville, G., Karakas, F., Polkinghorne, M. and Petford, N.
Faculties, Divisions and Institutes:
?? DIRAA ??
Date:
10 September 2019
Date Type:
Publication
Page Range:
pp. 842-853
Journal or Publication Title:
Production Planning & Control
Volume:
30
Number:
10-12
Number of Pages:
12
Language:
English
DOI:
10.1080/09537287.2019.1582093
ISSN:
0953-7287
Status:
Published / Disseminated
Refereed:
Yes
Related URLs:
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