Exploring the Police Support Volunteer experience: findings from a national survey

Callender, M., Pepper, M., Cahalin, K. and Britton, I. (2018) Exploring the Police Support Volunteer experience: findings from a national survey. Policing and Society: an International Journal of Research and Policy. 29(4), pp. 1-15. 1043-9463.

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Abstract:

There are an estimated 8,000 Police Support Volunteers (PSVs) in England and Wales, contributing around 650,000 hours each year to an expanding variety of tasks to support their local constabularies. Despite this, the evidence base around the experiences of being a PSV is remarkably limited. Drawing on findings from the first national survey of police volunteers in England and Wales, undertaken in early 2016 with just over 1,000 PSV responses, this article explores key factors that are associated with the overall experience of being a PSV pointing towards the significance of management, support, supervision, connection, contribution and development on volunteer morale. The article sets these findings within the strategic context of future developments for PSVs, considers practical actions for improving volunteer experience, and highlights the importance of further research into being a volunteer in policing.

Uncontrolled Keywords:

Police support volunteers, experience, morale, national survey, strategy

Creators:

Callender, M., Pepper, M., Cahalin, K. and Britton, I.

Faculties, Divisions and Institutes:

University Faculties, Divisions and Research Centres - OLD > Research Centre > Institute for Public Safety, Crime and Justice

Date:

1 February 2018

Date Type:

Publication

Page Range:

pp. 1-15

Journal or Publication Title:

Policing and Society: an International Journal of Research and Policy

Volume:

Number:

Number of Pages:

Language:

English

DOI:

10.1080/10439463.2018.1432613

ISSN:

1043-9463

Status:

Published / Disseminated

Refereed:

Yes

Related URLs: