Northampton Electronic Collection of Theses and Research

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Conference Proceedings

  1. Batista, L., Meadows, M., Dibb, S., Hinton, M. and Analogbei, M. (2013) Improving organisational responsiveness through CRM – the dynamics of strategy, information systems, and staff empowerment. In: British Academy of Management Conference Proceedings. Liverpool: British Academy of Management (BAM).
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