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Social Return on Investment (SROI) and performance measurement: the opportunities and barriers for social enterprises in health and social care

Millar, R. and Hall, K. (2013) Social Return on Investment (SROI) and performance measurement: the opportunities and barriers for social enterprises in health and social care. Public Management Review. 15(6), pp. 923-941. 1471-9037.

Item Type: Article
Abstract: Social enterprises are being promoted as responsive and innovative way to deliver public services. As part of this promotion, these organizations are being required to demonstrate the social and economic value they generate. Social return on investment (SROI) is a performance measurement tool currently being encouraged to capture this impact. This paper draws on survey and interview data to analyse how SROI is used and understood in health and social care settings. It indicates that despite being accepted as an internationally recognized measurement tool for social enterprise, SROI is underused and undervalued due to practical and ideological barriers.
Uncontrolled Keywords: Social enterprise, social return on investment, SROI, health and social care, social value, performance measurement, impact and outcome measurement
Subjects: H Social Sciences > HV Social pathology. Social and public welfare. Criminology > HV697 Protection, assistance and relief
R Medicine > RA Public aspects of medicine > RA410 Medical economics. Economics of medical care. Employment
H Social Sciences > HB Economic Theory > HB615 Entrepreneurship. Risk and uncertainty. Property
R Medicine > RA Public aspects of medicine > RA395 Medical services. National Health Service. Private care
Creators: Millar, Ross and Hall, Kelly
Publisher: Taylor & Francis
Faculties, Divisions and Institutes: University Faculties, Divisions and Research Centres - OLD > School of Social Sciences (to 2016)
Faculties > Faculty of Health & Society > Applied Social Studies & Sociology
Date: 2013
Date Type: Publication
Page Range: pp. 923-941
Journal or Publication Title: Public Management Review
Volume: 15
Number: 6
Language: English
DOI: https://doi.org/10.1080/14719037.2012.698857
ISSN: 1471-9037
Status: Published / Disseminated
Refereed: Yes
Related URLs:
URI: http://nectar.northampton.ac.uk/id/eprint/4444

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