• Skip to main content
  • Accessibility information
Contact us
  • Accessibility
  • Staff
  • Students
The University of Northampton

The University of Northampton

Site tools

  • Advanced Search
  • Site Map
Search

Site Navigation

  • Home
  • About us
  • Study
  • Research
  • Social enterprise
  • Business & community
  • Alumni
  • Login
  • NECTAR Home
  • NECTAR FAQs
  • Browse Publications
  • Advanced Search
  • JISC Project
  • Contact
  • Help with NECTAR

The relationship between culture and advertising appeals for services

Tools
- Tools
+ Tools

Mortimer, K. and Grierson, S. (2010) The relationship between culture and advertising appeals for services. Journal of Marketing Communications. 16(3), pp. 149-162. 1466-4445; 1352-7266 (online).
  • Information
Creators:Mortimer, K. and Grierson, S.
Abstract:
This paper contributes to our limited knowledge of international service advertising. It first compares the type of advertising appeals utilised in service advertisements in both France and the UK. Second, it explores whether the cultural dimensions of the two countries are related to the type of appeals being utilised by using the work of Albers-Miller (1996) who posited links between the advertising appeals identified by Pollay (1983) and individual cultural dimensions utilised in Hofstede's (2001) framework. Such an exploration has been undertaken for business advertising appeals previously but not consumer services. The results indicate first that English advertisements use more rational appeals than French advertisements, as predicted, but that both countries use more emotional appeals than rational for both utilitarian and experiential services. Second, that France, identified as having a higher Uncertainty-Avoidance dimension, makes greater use of the appeals linked with that dimension
Official URL:http://www.tandf.co.uk/journals/titles/13527266.as...
Item Type:Article
Subjects:H Social Sciences > HF Commerce > HF5410 Marketing. Distribution of products
H Social Sciences > HF Commerce > HF5801 Advertising
Schools and Departments:Northampton Business School > Marketing and Entrepreneurship
Date:July 2010
Repository Staff Only: item control page
Top

Main switchboard

01604 735500

Course enquiries

0800 358 2232

study@northampton.ac.uk

  • Accessibility statement
  • Terms and conditions

Follow us

Follow us on twitter Follow us on youtube Follow us on flickr Follow us on facebook

Find us

Avenue Campus
Map of Avenue Campus
Park Campus
Map of Park Campus

Copyright © 2010 The University of Northampton