Simpson, J. (2017) Staying in touch in the digital era: New social work practice. Journal of Technology in Human Services. 35(1), pp. 86-98. 1522-8835.
- Information
Information
Abstract:
The findings of a small-scale empirical study are drawn upon to explore the concept of social presence and the way in which it can contribute to meeting service users’ expectations of relationship-based social work. Findings from the study highlight the role of mobile communication technologies in establishing social presence with service users and an argument is made for the proactive use of mobile devices as a component of direct practice. However, such emerging digital social work practices will require practitioners, and social work organisations, to respond positively to new ethical and organisational challenges.
Uncontrolled Keywords:
relationship-based social work, social presence, social media, children, families
Creators:
Simpson, J.
Faculties, Divisions and Institutes:
Date:
20 March 2017
Date Type:
Publication
Page Range:
pp. 86-98
Journal or Publication Title:
Journal of Technology in Human Services
Volume:
35
Number:
1
Number of Pages:
12
Language:
English
ISSN:
1522-8835
Status:
Published / Disseminated
Refereed:
Yes
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