Northampton Electronic Collection of Theses and Research

USOs, citizenship & modernisation of the public services landscape

Davies, J. (2014) USOs, citizenship & modernisation of the public services landscape. Paper presented to: Round Table Discussion on Universal Services and Citizenship, University of Sussex, Brighton, 2014-11-19.

Item Type: Conference or Workshop Item (Paper)
Abstract: A brief review of the development and nature of universal service obligations in the network industries is linked to a discussion of the development of the policy notion of the consumer and the paradigm of the 'circumspect and informed consumer' of EU and national consumer law. These twin themes are then considered in relation to the triangular relationships that apply to both economic (network) and social (public)services that are subject to marketised provision models. A focus is drawn to universal service obligations within the network sectors, and their role in protecting (in terms of access and affordability)the 'vulnerable consumer citizen'. This is then contrasted with ongoing developments concerning the marketisation of social services where such mechanisms for legal/regulatory protection of the 'vulnerable citizen consumer' are not so apparent.
Creators: Davies, Jim
Faculties, Divisions and Institutes: University Faculties, Divisions and Research Centres - OLD > Research Centre > Centre for Sustainable Business Practices
Research Centres > Centre for Sustainable Business Practices

Faculties > Faculty of Business & Law > Law
Date: 19 November 2014
Date Type: Publication
Journal or Publication Title: Round Table Discussion on Universal Services and Citizenship
Event Title: Round Table Discussion on Universal Services and Citizenship
Event Dates: 2014-11-19
Event Location: University of Sussex, Brighton
Event Type: Other
Language: English
Status: Published / Disseminated
Refereed: No
URI: http://nectar.northampton.ac.uk/id/eprint/11237

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